Frequently Asked Questions

Everything you need to know about Wicks & Whiskers.

Frequently Asked Questions

Everything you need to know before your visit to Wicks & Whiskers.

Candle Care Tips

  • Wait to burn — Let your candle cure for 2 weeks after pouring before the first burn. This allows the fragrance to fully bind with the wax for maximum scent throw.
  • First burn matters — Allow the wax to melt all the way to the edges on your first burn to prevent tunneling. This usually takes 2–3 hours depending on vessel size.
  • Trim the wick — Trim the wick to 1/4 inch before each burn to prevent smoking, mushrooming, and uneven burning.
  • Frosting is normal — White crystalline frosting is a natural characteristic of soy wax and doesn't affect scent or burn performance. It's actually a sign of 100% natural soy.
  • Burn safely — Never leave a burning candle unattended. Keep away from drafts, children, and pets. Stop burning when 1/2 inch of wax remains to protect the vessel and surface underneath.

Still Have Questions?

We're happy to help! Reach out anytime.

Email: david@soulcraft.com
Phone: 4253959426
Instagram: @{{instagram}}

For the fastest response, DM us on Instagram or send an email. We typically respond within a few hours during business hours.

Ready to Visit?

Now that you know the details — book your experience and make some memories.